HOW IT WORKS

How It Works

Six steps Then Wait for Delivery

Here is our shipping flow in detail — read on to see how it works from drop-off to delivery.

Scan with WeChat to register and get your warehouse address
Step 1

Sign up

Register in our WeChat Mini Program to get your dedicated warehouse address, then send parcels there for consolidated shipping.

Step 2

Send to warehouse

Our staff inspect, verify and photograph every parcel on arrival; check the inbound details in the Mini Program.

Step 3

Submit order

Fill in your overseas address, choose a route (air / truck / rail / sea) and submit for review.

Step 4

Pay shipping

We consolidate and pack, weigh and photograph; confirm the charge and pay in the Mini Program.

Step 5

Ship overseas

We dispatch the parcel and issue an international tracking number — track it on our site or in the Mini Program.

Step 6

Delivery & review

Once your parcel arrives safely, we would love your feedback so we can keep improving.

Weighing & Billing:International express is charged on the greater of actual and volumetric weight. Volumetric weight = L × W × H ÷ 5000 (DHL/UPS/FedEx/TNT)For air, truck, rail and sea lines, ÷ 6000 applies (in KG). Warehouse measurement is final.

One-on-one tracking all the way — we're always within reach

We keep a service profile for you, meet your shipping needs, monitor progress in real time and answer any questions

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